Software: TVPaint Animation 11 Standard Edition (it is up to date with the updates as well). I also tried uninstalling, and re-installing TVPaint, but to no avail. I thought it might be an issue with the new camera, so I tried the old webcam, but the problem persists. It loads, but the screen does not pop-up the way it used to. I can open the TVPaint software with no problem, but once I click on the Windows>Animation>Video-In, I get no preview for the camera I'm using even though it's properly connected and recognized by the computer.Īlso, if I click on the Settings button in the Video Input panel, nothing happens. This week I purchased a new webcam (Logitech c930) in order to shoot better quality videos, however the software does not work properly. "I have been using the TVPaint Animation 11 (Standard Editon) software for my stop-motion class. Regarding network licenses, we are going to proceed with tests tomorrow. ![]() " onclick="window.open(this.href) return false Don't hesitate to click on the ox "I have this question too". That's really annoying, but I notice other people already notify Apple. (On MacBook Pro at least.) Sierra does not recognize second monitor's definition : even if you have a WQHD screen (2 560 x 1 440), it will recognize it at a FullHD screen (1920 x 1080).no trouble with licensing for stand alone and network licences.no crash when quitting TVPaint in full screen mode.The last update showed no problem at all, so I recommend you to upgrade Wacom Drivers (don't forget to delete the old driver before !) With the old version, I noticed it loses the stylus signal and have "straight lines" at the very beginning, but the issue tends to disappear after a minute of use. I've tested the former version 6.3.15-3 and the last update 6.3.17-5 : both works fine, but I think the last update actually works better. no problem with Wacom drivers, with Cintiq 27 HD.The security settings for Sentinel might be reset by a future Mac OS update, you will simply need to give the authorisation again in the security settings.Ĭopyright © 1997-2024 TVPaint Developpement All rights reserved.We are currently proceeding with internal tests to make sure that TVPaint Animation 11 Professional Edition is working fine with Sierra, latest Mac OS upgrade. Mac security blocks any attempt on changing the security settings that is not coming from a mouse or trackpad, preventing any remote control software altering mouse movement to access them.Īfter this little tweaking, reboot your Mac, then connect your USB dongle and start TVPaint Animation. The Safenet driver is necessary for the USB dongle containing your license to be recognised by the computer.Ĭlick on Allow with a mouse or trackpad. Please note that sometimes, the application is named "SFNT Germany GmbH" instead. Click on Open.Ĭlick on OK then go to the Security & Privacy settings again.Ĭlick on Allow to run the application listed after Legacy Developer: Safenet. Open the System Preferences and click on Security & Privacy:Ĭlick on the lock at the bottom left corner of the window to be able to edit the unaccessible settings, then click on Open anyway.Īnother unidentified developer prompt appears. This is perfectly normal, Mac security blocks everything coming from any source other than Apple or the App Store. While installing the driver, you will see an error prompt saying that the application comes from an unidentified developer and that it won't launch: Reboot your Mac and install everything again, while keeping your dongle unplugged, following this specific order: ![]() The first step is to unplug the USB dongle, then uninstall TVPaint and the Sentinel driver completely, by removing TVPaint Animation and the Sentinel folders from the Applications directory in the Finder. ![]() This short process will allow you to make the Sentinel driver run normally and only takes a couple of minutes. If your Mac is not detecting the TVPaint dongle, the High Sierra, Mojave or Catalina update might be the cause. You can now plug in the USB dongle and start TVPaint Animation. Once the drivers are installed, drag and drop the butterfly in the Applications folder: The installation of the Dongle drivers is mandatory, otherwise your dongle will not be detected, and you will not be able to register the software. dmg, then follow the instructions.īefore installing the software, double-click on the the Dongle drivers installer : It contains the installer, the License Agreement, the trial version of the Creation Pack, and the After Effects Import from TVPaint script.ĭouble-clic on the DMG file TVPaint Animation 11. Please keep the folder with all its files. Once the ZIP file is downloaded, double click on it to extract the TVPaint Animation folder. Don't plug the USB dongle before the installation finishes.
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